Kiln Shelves FAQ

What makes these shelves different?

These shelves are cordierite material machined to a level surface. The honeycomb design assures more even heating, lighter weight, and protects against warping.

Where can I obtain these shelves?

Ditore Glass Works is the distributor in the United States.

Where will they ship from?

San Diego, California.

Where can I pick up my shelf?

The studio address is 9865 Mesa Rim Road, Suite 211, San Diego, CA 92121. You must arrange pick up ahead of time by e-mailing to dick@ditoreglassworks.com, or calling 858.780.0552.

How will they be shipped?

You may specify your own shipper. As an option, we will provide shipping through our sources. Please specify if this is a commercial or residential address, and if a lift gate is required.

What is the life of these shelves?

Dependant upon care, some shelves have been in use for two years with no sign of wear.

What kiln wash should I use?

We recommend Bullseye Kiln Wash.

What special instructions will I need to fire the first time?

We will e-mail a first-time firing schedule to you. This will be a one-time drying out firing as the shelves may absorb some moisture from the trip across the water.

How do I cut the shelf to fit my kiln?

It is best to take the saw to the shelf. A circular saw with a tile, masonry, or diamond blade is an excellent choice. Applying water at the blade while cutting will hold down dust and make an easier cut. To achieve surface smoothness, lightly hand sand.

Why do I need support dams?

We recommend supporting your shelf off the kiln floor. The best supports are those made of the same material and strength as the shelf. When ordering your shelf, we will let you know how many you need -- for instance 24 x 48" should use three supports. We also suggest these supports as dams on your edges when you need to shore up your glass, as they stay true in firing.

Note** If you wish to fire on the floor of your kiln, we suggest you do a trial with your schedule and determine if it needs altered for this shelf.

How do I pay for these shelves?

We accept Visa, MasterCard, American Express, Paypal and Checks.